One system for everything in 24-hour home care
Inquiries, placements and rotations in one place, instead of spreadsheets, folders and chat threads.
The daily routine
Too much time on spreadsheets and phone calls
Many agencies plan placements with spreadsheets, phone calls and paper.
Spreadsheets everywhere
Placements, caregivers and families live in separate spreadsheets that are hard to keep up to date.
Phone calls for every rotation
For every rotation the team calls the family, the partner agency and the caregiver, often more than once.
Everything depends on one person
Friday evening, the new caregiver's bus is three hours late. The family calls. But who knows who is doing the pick-up and when the outgoing caregiver leaves? Only the colleague who went home early today.
With treusuite everything is in one place. Anyone on the team can tell you in seconds who is where and when, even when the colleague in charge is away.
Before / after
The same work, far less effort
Your tasks stay the same. With treusuite you get them done faster and with fewer follow-up questions.
A family gets in touch
Today with spreadsheets and phone
The inquiry ends up on a note or in an e-mail and gets typed up later.
With treusuite
The inquiry lands straight on the leads board, visible to the whole team.
Finding a caregiver
Today with spreadsheets and phone
You search several lists and call your partner agencies.
With treusuite
You see every caregiver in one list, with language, German level and availability.
Planning a rotation
Today with spreadsheets and phone
You change dates in the spreadsheet and hope nobody is booked twice.
With treusuite
treusuite warns you about gaps and double bookings before you save.
A family calls
Today with spreadsheets and phone
You call back once the colleague in charge is back.
With treusuite
Everyone on the team sees the current status and can answer right away.
Keeping track
Today with spreadsheets and phone
You pull figures together from several spreadsheets.
With treusuite
The overview shows placements, rotations and open inquiries at a glance.
Features
The features at a glance
Everything a 24-hour home care agency needs every day.
All partners, one list
Partner agencies
Caregivers from your own pool or from your partner agencies, with their languages and availability, in one place.
Plan handovers
Rotation planning
Plan the handover between two caregivers and see where a gap appears.
Who is where?
Placement timeline
Every placement as a bar on a timeline, from arrival to departure.
Every inquiry in view
Leads
Inquiries from families land on one board and move along it until the contract is signed.
Notice on overlap
Spot double bookings
treusuite points it out when a caregiver is scheduled in two households at the same time.
DE · PL · EN · more planned
Multilingual
The interface is available in German, Polish and English. More languages are planned.
One account per person
Own accounts and roles
Everyone on the team signs in with their own account. Admins control who may do what.
How it works
From inquiry to running placement
Three steps, one system. Everyone on the team sees the same status.
01Inquiries and leads
Every inquiry in one place
Inquiries from families arrive by phone, e-mail or form and all land on the same board. You see at a glance who is waiting for an offer and who has already signed.
02Staffing and rotations
Plan rotations instead of making calls
Pick a suitable caregiver from your own pool or from your partner agencies' pool and set arrival and departure. treusuite warns you before a gap or a double booking happens.
03Overview
All placements at a glance
The dashboard shows running placements, upcoming rotations and open inquiries.
A rotation with treusuite
One rotation, step by step
This is how a typical rotation goes, from the first call to the arrival. Everyone on the team can see where it stands at any time.
- 01
Spot the need
A rotation is coming up: Ewa is leaving in mid-October and a successor is needed. You plan the rotation right on Erika Muster's record.
- 02
Find a successor
The list shows who is free from 14 Oct and speaks good German, from your own pool or from partner agencies.
- 03
Plan the handover
You pick Kasia Test and set the handover and arrival. treusuite checks straight away whether a gap or a double booking appears.
- 04
Let everyone know
With all the details in one place, you quickly let the family and the caregiver know. Your team sees the new status right away.
- 05
The caregiver has arrived
Kasia arrives by bus on 13 Oct and takes over from Ewa on 14 Oct. The new placement is running and the next rotation is already in view.
Who it is for
Fits the way you work
Whether you have your own caregivers, work with partner agencies or both: treusuite fits your day-to-day work.
Own pool
Agency with its own caregivers
You see who is free when and who is working in which household right now.
Partner agencies
Agency working with partner agencies
For every caregiver you see which partner agency they come from, and you plan everyone in one place.
Both
Own pool and partner agencies
All caregivers are in one list and you plan them the same way, wherever they come from.
Data protection
Your data belongs to you
You work with sensitive data about families and caregivers. That is why data protection at treusuite is not an add-on but the foundation.
Hosted in Germany
treusuite runs in a data centre in Germany. Your data does not leave the EU.
Only you see your data
Only you can see and access your data, through the interface or the API. The only addition is what other agencies explicitly share with you.
Your data belongs to you
You remain the owner of your data. We do not use it for our own purposes and do not pass it on.
Own accounts and roles
Everyone has their own account. You decide who may see and change what.
Roadmap
What comes next
We keep developing treusuite together with the agencies that use it. This is what is planned next.
- Planned
AI assistant
An AI assistant helps you enter data and answers questions about your placements, so you can work even faster.
- Planned
An API for your own analyses
Pull your data into your own reports and tools through an API.
- Planned
More languages
More languages will join German, Polish and English, so more people on your team can work in their own language.
- Planned
Suggestions for rotations
treusuite suggests suitable caregivers for the next rotation, based on availability, language and past placements.
- Planned
Data export in the app
Export all of your agency's data yourself, straight from treusuite. Until then, we do it for you on request.
Pricing
Prices have not been set yet.
FAQ
Frequently asked questions
Who is treusuite for?
For everyone who organises 24-hour home care: agencies with their own pool, with partner agencies or with both. If you plan with spreadsheets, phone and WhatsApp today, treusuite is made for you.
Who works with treusuite?
Your whole office team. Everyone has their own account and everyone sees the same status. Nobody has to ask where a piece of information is anymore.
How does treusuite handle partner agencies?
Whether your own caregivers, partner agencies or both: in treusuite you see them all in one list and always know who comes from where.
Which languages does treusuite support?
The interface is available in German, Polish and English. More languages are planned.
Where is my data stored?
At treusuite we take data protection very seriously. That is why we work only with hosting providers in Germany. Your data is stored in a data centre of IONOS SE and only your agency has access to it. So you can tell families and caregivers with a clear conscience where their data is.
How quickly can my team get started?
Very quickly. We set up your agency's account for you, and your team can start the same day. We help you personally with the first steps.
Can I export my data?
Yes, your data belongs to you. On request we export all of your agency's data for you. An export directly in treusuite is already planned.
How much does treusuite cost?
The price depends on the size of your agency. In the free demo we get to know your agency and make you a suitable offer.
Demo
Get to know treusuite
We are glad you are interested in treusuite. Send us a short e-mail and we will get back to you soon with a date for a free demo. In 30 minutes we show you what your day looks like with treusuite. No obligation and tailored to your agency.
E-mail: info [at] treusuite.com
Fewer phone calls, more time for families
Get to know treusuite in a free demo.